Experience a Better Consulting Partnership
Because we live this every day, we don't just tell you what to do; we work alongside you to get it done. Personal, hands-on long-term care expertise — working alongside skilled nursing, assisted living, adult day, and long-term care support & service providers across Ohio and beyond to help build on your success and sustain lasting quality.
What We Do
- CMS guidance & support
- Mock surveys & readiness for SNF/AL
- Plan of correction development
- Immediate jeopardy mitigation
- Licensure, certification, CHOW/CHOP
- Assisted living plan of corrections and CMPs
- QAPI development & root cause analysis
- Dementia care & person-centered programming
- Custom policy & procedure development
- Leadership & direct care
- Assisted living advocacy & navigation
- Ohio Medicaid QIP analysis & optimization
- MDS accuracy & PDPM optimization
- Five Star quality measure benchmarking
- Audit readiness & compliance monitoring
- State & national conference presenter
- Association, member, and corporate education
- Custom live, virtual & on-demand education and training programs designed to strengthen compliance and improve performance
- Social media strategy & management
- Blog authorship & thought leadership
- Conference & convention sales strategy
- Revenue enhancing strategies
- Regular reviews & internal audits
- CMS & ODH guidance tracking/Q&A
- Proactive risk ID before surveys
- PCREE testing (LSC electrical compliance)
Who We Serve
Whether you operate a single community, a multi-facility organization, or provide long-term care support or service, Kemper Consulting can help!
Amanda "Mandy" Smith
Kemper Consulting · The Kemper Company
Who We Are
Kemper Consulting works alongside provider leadership teams to build defensible compliance programs, prepare for survey activity, and develop the internal systems that sustain quality over time.
As VP of Consulting Services at The Kemper Company, Mandy Smith leads consulting engagements across a broad scope of practice, bringing deep long-term care expertise directly to providers navigating complex regulatory environments and operational challenges across Ohio and beyond.
The Kemper Company is a long-term care consulting firm providing regulatory, clinical, and operational support to skilled nursing, assisted living, home health, and hospice providers. Kemper Consulting is the consulting arm purpose-built to bring that expertise to your team.
The Kemper Consulting Member Portal
Exclusive access to resources, regulatory news, educational content, and a weekly newsletter — curated for LTC professionals by a recognized expert in the field.
Professional Membership
Full access to resources, education, and expert content to support your team and strengthen compliance.
Trusted Partnerships, Proven Results
Mandy Smith has been an exceptional partner in supporting our nursing care and assisted living operations. Her guidance has strengthened both our regulatory readiness and day-to-day operations. Mandy's mock survey process is thorough and highly relevant, helping our team clearly understand regulatory expectations and survey risk areas. I would confidently recommend Mandy to any assisted living or nursing care organization seeking expert regulatory and clinical operations support.
Mandy has been an incredible resource to our organization. She has a rare ability to make regulatory changes understandable and achievable for day-to-day operations. She is also super responsive and consistently goes above and beyond whenever we have a question or need clarification. Her trainings are consistently excellent and have been instrumental in improving understanding, confidence, and follow-through across our teams. I would recommend her to any leader who wants a true partner in regulatory and operational readiness.
We wholeheartedly recommend Amanda Smith for her exceptional marketing and content management services. What truly sets Amanda apart is her deep understanding of our industry and its regulations — every piece of content is accurate, compliant, and thoughtfully crafted. Amanda is incredibly reliable and consistent in meeting deadlines. We're able to remain completely hands-off, knowing that everything will be handled on time and to the highest standard.